Our impact
Every year, our professional musicians share live music with people across the UK who may not otherwise get to experience it. This includes those living with dementia, mental health problems, or who are seriously ill.
Our specially-created live music experiences unlock all kinds of emotions – from joy to loss, pleasure to nostalgia. They improve people’s mental, physical and emotional health and they help people feel more connected to each other.
Discover stories
See the impact of our live music through the stories of the people we support.
Sharing joy with Northern Ireland Hospice
Keshia’s story
Alexander’s story
Outcomes
Our theory of change shows the ultimate impact we aim to create through how we work and what we do. The outcomes are the meaningful changes we aim to create through our work, each supported by specific ways to measure success.
We measure our impact through our evaluation framework and our progress towards the aims in our organisational strategy.
People...
engage with and access live music
connect with who they are through live music, including their memories and cultural identity
are more able to communicate and feel more confident
Live music...
creates connections with others, allowing patients and residents to be seen as people
eases pain and stress, which can support recovery
is embedded in health and care
Musicians...
are supported to develop further creative skills and peer learn
play in spaces that their commercial careers don’t usually allow them to
feel passionate about sharing live music and the impact they make
In 2025/26 we shared...
hours of live music
in
health and care settings
reaching over
patients, residents,
service users, visitors and staff
Health and care staff rated the music:
out of 5 for benefits to patients, residents and service users
(97% gave 5/5)
out of 5 for benefits to staff
in hospitals...
hours in 128 settings including 131 hours of ICU Hear® and 82 hours of Lullaby Hour
Staff reported that
of patients felt more connected to others and loved ones
and
experienced less physical pain
in hospices...
hours of live music
in 8 settings
Staff reported that
of patients felt more connected to each other and loved ones
and
were able to express themselves more during a challenging time
in care homes...
hours of live music
in 87 settings
Staff reported that
of residents were less bored
and
expressed themselves more
in community settings...
hours of live music
in 67 settings
Staff reported that
of service users expressed themselves more
and
experienced less stress after the music
Our musicians
In 2025/26 we worked with
professional musicians
in Scotland
in Wales
in Northern Ireland
in the North
of England
in the South of England
and Channel Islands
are singers
play the guitar
play the piano
play the harp
play the fiddle or violin
play the ukulele
play the flute
play the accordion
play the cello
play the clarinet
play the saxophone
and
other instruments
this year our live music was delivered by...
soloists
duos
and
trios
Find out more in our latest annual report
2025/26 has been another year filled with joy through live music.
