This statement is made in the light of the requirements of the Data Protection Act 1998, the EU Directive on data protection in 2015 and good practice for charities as recommended in the Etherington Review. We are also in the process of aligning our privacy policies to adhere to the general data protection regulation (GDPR), a new EU law that will come into effect on 25 May 2018 to replace the current Data Protection Act.

This statement is intended to alert users of our website to MiHC’s data processing practices, which will govern how we process, store and use your data.

If you have any queries about this statement, please contact us:

England & Wales: 01932 260 810

Scotland:   0131 556 5848

How do we collect information?

We will obtain personal information from you when you make a donation, enquire about our activities, register with us, purchase items from us or otherwise provide us with personal information.

What information do we collect?

We may collect include names, addresses, telephone numbers (landline and mobile), email addresses, dates of birth and, if you make a donation, credit/debit card and/or bank account details.

If you Gift Aid your donations, we will require your full postal address in order for HMRC to verify our claim.

How do we use this information?

We use your information:

  • in relation to any correspondence you have entered into with us whether by letter, telephone email, text, social media, on the website or by any other means
  • for administrative reasons related to donations you have made or the activity or online content you have signed up for
  • for internal record keeping
  • to fulfil sales contracts you have entered into
  • to contact you about any information or case content you provide
  • for marketing purposes where you have specifically agreed to this
  • to provide you with information about our activities or online content you have agreed to receive
  • to personalise our communications with you
  • to use IP addresses to identify the location of users, to block disruptive use, to establish the number of visits from different countries
  • to analyse and improve the activities and content offered by the website to provide you with the most user-friendly navigation experience. We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes

Will we disclose the information the information we collect to third parties?

We will not share your information with any other organisations for marketing, promotional or commercial purposes.

Please note that we may be obliged to disclose your information if we are required to by law.

How do we protect personal information?

We use a secure server when you make a donation via our website.

We also take appropriate measures to ensure that the information you give us is kept secure, accurate and up to date and is kept only as long as necessary to help us achieve our charitable objectives.

Your consent

By providing us with your personal data, you consent to its collection and use in accordance with the above purposes and the terms of this privacy statement.

You can unsubscribe from our e-mails at any time and change your postal, telephone, SMS and email preferences whenever you wish by contacting us:

England & Wales: 01932 260 810

Scotland:   0131 556 5848

How can I find out what information you hold about me?

You have the right to ask for a copy of the information we hold about you and to have any inaccuracies corrected.

How can I update the information you hold about me?

If your personal details or contact preferences change, please notify us as above. This will help us to keep in touch with you and continue to provide you with a good service.

Offensive or inappropriate content placed on MiHC’s website

If you post offensive, inappropriate or objectionable content on our website or otherwise engage in any disruptive behaviour, we may use your personal information to stop you continuing to do this.

Changes to the Privacy Policy

This Privacy Policy may be updated from time to time, so you may wish to check it periodically. The date of the most recent revisions will appear on this page. If you do not agree to the changes we make, please do not continue to use this website to submit personal information.  If significant changes are made to the Privacy Policy we will notify you by placing a prominent notice on the website.

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